Shipment and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via DHL Express International Shipping with tracking and door to door delivery within 1-3 days, unless the customs clearance procedure in the country of destination extends this period. We are not responsible of customs fees of our customers in their countries.

If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. We cannot group two separate orders placed separately, and shipping charges will be applied to each.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed.

Orders over €300 are shipped with free DHL Express shipping.